Computer Services

There are plenty of computer repairs services all over and they make available various types of computer services. These may be online services, telephonic services, or on site services. An individuals choice of the type of computer repairs service would depend on various factors like the nature of the problem, the customers technical know how, his exigencies of time, and his preferred medium for taking guidance.

All computer manufacturers have their own computer services and it will be made available to the buyer especially during the machines warranty period. This service may be provided online or offline. Most manufacturers will have an ID for a computer they have sold, using which they will be able to remote access the buyers computer and do minor repairs or jobs like software upgrades. Computer repairs services other than that of the manufacturers will also have such remote access repair facilities with which they undertake computer repairs.

Service providers often prefer to use this remote access facility since it frees them from the problem of traveling to the customers location. However, all problems cannot be rectified online. Hardware related problems might require personal inspection of the machine by the computer repairs technician and in such cases they will have to provide on site services whether they are the manufacturing company themselves, or other service providers.

If the computer owner is not very tech savvy, he may prefer to get on site computer services rather than online help because he may have difficulty in explaining the problem through a live chat or through messages. With on site help, the customer would need to give limited explanation to the technician. A customers availability may also be an influencing factor in choosing between online and on site computer repairs. If he is hard pressed for time, he may not have the time or patience to explain the problem through email or chat and might prefer to have the technician come in person and rectify the problem on site. At the same time, if his computer requirement is such that he wants the machine repaired instantly without losing time, he may opt to get it done online.

Computer services may also be provided telephonically where the technician will give oral instructions to the client to delete files, or enter codes or words at different locations, or add or install programs to solve the problem. Similar instructions may be given online also for computer repairs, where the customer will be guided by the technician to do the repair themselves. Both these are viable repair options as well as time savers, but to be able to use it the customer’s knowledge of both hardware and software should be reasonably good.

A customers choice between taking online and telephonic computer repairs guidance will also depend on whether he or she is more comfortable with the oral medium or written medium. Some people prefer to get the words written where they will be spelt correctly and can be copy-pasted when necessary. Nobody is likely to have any problem with on site computer services, where the technician will be face to face and will be fully in charge.

Computer Repairs and Computer Service

For those who cannot manage it, it is best to rely on the manufacturing company for computer repairs, especially till such time that the machine is covered by extended warranties. After that, they can use the help of a company that provides services at fixed or variable costs. Since computer service is a survival necessity in the present day world, computer users should have ready access to computer repair options. At the same time, they should also know some of the tips and tricks to get things done cheaply, and without hassles.

The first rule here is for the users to learn some of the basics of computer repairs so that they can manage minor repairs themselves. The operating system will have its own troubleshooting options, and by going through it step by step users will be able to rectify some of the problems themselves. Later versions of windows come with repair disks and when the user boots the computer with it, again, it will have provisions for guiding the users through means to get the problems fixed.

Anyway, repair disks will not solve the entire gamut of problems that make computer service necessary. Further, there are plenty of people whose technical know-how does not allow them to manage computer repairs even with the repair disk and other troubleshooting options that operating systems provide. They might have to get outside help to have the problem rectified.

While taking outside help for computer repairs, it is better not to rely on help from independent sources till such time that the machine is covered by the manufacturer’s warranty. The warranty terms of different manufacturers will vary, but many machines are covered by extended warranties at additional costs even after the mandatory period of one-year warranty. During this period, computer service by the sellers will always work out cheaper than getting it from other sources. Further, spare parts availability for the brand will also be more with the manufacturing company than others.

In some cases, where on site computer repairs is required, and there could be delay in getting the services of the manufacturers, the user may have to rely on help from other sources. However, the cost equation here will have to be calculated by comparing the extra charges that could ensue from taking that help, and the loss resulting from the delay in getting the manufacturer’s computer service.

In a post warranty period scenario, there are generally two ways in which computer service will be available. One is by entering into an annual maintenance contract with the service provider. Here, in return for the payment of a fixed amount every year, the service providers will take care of all the computer repairs needs of the user.

With the other option, the computer owner will have to pay for each repair separately and also pay for spare parts when necessary. It is a bit difficult to predict which of the two methods will work out to be cheaper in the long run. In the case of businesses where malfunctioning of a computer could result in substantial business loss, contracts that will cover all computer repairs could be the better option. For smaller units and home computers, computer service with variable charges may be the right option.

How to Manage Your Computer

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The only people who may argue that they do not need arrangements for computer service and repair are computer technicians. Of course, they will never need that help since they are making a living out of repairing other people’s computers and are quite capable to repairing their own ones. What others have to be concerned about is how to get their services cheap.

There are basically two ways in which computer service and repair is charged. One is as fixed charges. This method of service is offered by companies, or technicians, in lieu of paying a fixed amount as annual maintenance charges. In a theoretical sense this must work out cheap because once a customer agrees to such a contract, the company is bound to do all the repairs that may become necessary, however expensive they turn out to be.

The other computer service repair provision is as variable charges. In this, the customer has to pay for every repair and call separately, based upon the type of repair that is needed and also for part replacement if that is necessary. In this arrangement, things would obviously turn out to be expensive if there are major repairs.

It is difficult to predict which of the two computer service repair arrangement would work out better for a person simply because it is difficult to foretell what type of services he may require. If a whole year passes without the need of any major service requirement, the money paid as annual maintenance charges would go waste.

When a computer is new and under the warranty of the manufacturing company, there is no need for a user to agree for a fixed amount computer repair contract. The manufacturers themselves would attend most of the problems. Even those who own non-branded computers, that give warranties for limited periods, need not opt for fixed charges for repair services during the warranty period, and for at least a year after that. Most computers are likely to perform well when they are young, just like human beings.

After the warranty period, fixed charges computer service repair will work out for most. But when the computer is older, the service providers could raise the annual charges or might charge extra for part replacement. Whether this will work out for you or not will depend on how important your computer is for profit generation in your line of business. Among home computer owners, those who need their computers for home-based businesses tend to opt for a computer service and repair contract of fixed charges.

If you own a small business that employs a few people, getting one of your own staff trained as a computer service technician could work out practical for you. In return for getting the person trained, you can use their services for all the computer service and repair that becomes necessary in the office. He can also make some extra bucks by repairing other people’s computers during weekends or holidays.

Home Businesses Computer Service to Succeed

Home business is touted to be the new age mantra of success. Home businesses enthusiasts declare that online businesses like Internet selling or affiliate marketing are the greatest money-spinners of all times. The advantages of home business are the freedom from commuting, flexibility of timing, and the fact that a man is able to be his own boss.

If you succeed in a home business, there is nothing like it. It is a short cut to success through a computer where a computer enables you to handle a full-fledge business without transportation requirements, rigid office timings, and a boss who might breathe down your neck. But to run an online store, or do affiliate marketing, your online functioning ability has to be very good, with a vibrant website, fast Internet connection, and the right computer through which you can access it all. A computer service is imperative to keep all this functional 24 hours of the day, 7 days of the week.

The well-equipped software of an online store is designed to sell things and accept money even when you are sleeping. The money that is collected is also then transferred into some secure online banking services like PayPal. To let this cycle go on, round the clock Internet connectivity is a must. A bad connection in between, or software related problem, even for a short while, will affect the business badly. So what you need in such cases is a computer repairs service that will respond to your call immediately.

The help given by a computer service may be remote access help, or online help, or onsite help. In remote access help the computer service providers can log in to the system using the IP address and password and do the repairing. Or they may give online guidance through live chat on how you can rectify the problem. Both these solutions may work depending on the type of problem and your ability to take the guidance given by the online expert.

Unless you have reasonable expertise in software related matters, onsite computer repairs service will be the best choice if you are into home business. If the problem were hardware related also, onsite help would be necessary. As far as good computer service providers are available for onsite help, it will work out practical and economical for you to avail of their services.

Online computer service charges may vary based upon the size of the problem or the charging patterns of the service providers. Some service providers charge on per call basis, others charge on the basis of hours required to do the work. Or customers can sign an AMC or Annual Maintenance Contract with the company that gives computer repairs service. This option could be best for those who use their computers for home business.

AMC involves a fixed annual fee that you pay to the computer service company for their repair and maintenance services. While you will have to pay this even if there has not been any repair requirements at all, in most instances it will work out cheaper than hiring services on an hourly basis. Some companies may have an additional charge for repair related visits. Even then, for those who are into home business and so need their computer and Internet to be hyper-functional all the time, agreeing to an annual maintenance contract could be a sound decision.