Here is How Ipads Will Take over the Work of Waitstaff
If you look around you can clearly see that technology is influencing almost everything in the modern life. There is an obvious reason for this; every business is looking for ways to enhance overall efficiency at the least cost possible. Have a look on why you should think of using Ipads instead of waitstaff in your restaurant. If you own one, you should be evaluating areas which you can improve by the use of technology. To connect easily, any competitive advantage approach is developed from the current business weaknesses. In this regard, have a look at that area which is very sensitive to your business, but it has been recording discrepancies for decades. The customer care department, especially the ones who are in charge of serving your customers, is the one which in most cases affected. It is common for any restaurant to lose key employee who had a very strong relationship with your regular customer. A new waitstaff will not definitely easily connect to them or will not give them the service they normally receive under the custodian of the already gone employee. It is normal for a customer to get into your restaurant and takes some time before he or she is served. Impatient customers or the ones which are in a hurry don’t take this lightly; they end up being you one time client, they hardly come back. Close monitoring of your staff also becomes hard and you may not even know how each of the waistaff is handling your employees. There are some waitstaffs who are very professional in handling your customers, there are also some which don’t care, all they want is wages or salaries at the end of the month or day. Now you can feel the mega disadvantages which come with the manual management. You may think that the solution to this is to fire some of them but many customer, especially the regular ones are not comfortable with restaurants which have very high employee turnover. The worst of it all is that this method is normally very expensive compared to the one which is highlighted below.
Imagine a hotel with just Ipads from where customers can make their orders from. This means that some customers may take some time before being attended; the mess trickles to some being given wrong orders.
With the above highlights in mind, it is sagacious to employ restaurant management system which integrates the entire restaurant into a single click order and instant deliveries. This is where the argument comes in whether Ipads will one day replace humans. The truth is; as people look for more efficient and cheap ways to do business, they will definitely do in various fields, waitstaff being one of them.
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